The suction cups don’t stay put. Did I get a faulty unit?

Please follow these simple steps before sending the unit back:

  1. Check the bottom of your tank or pond for built-in slime.
  2. Thoroughly clean the surface before submerging the Air Stone again.
  3. Let the bubbler unconnected for 1 hour before turning on the air supply.

If none of the above work, we’ll be happy to inspect the unit you purchased for any faults and send you another one.

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